Celestial Resin Earrings

POSTAGE & DELIVERY 

JEWELLERY P&H: Postage is $7.50 or free for jewellery orders over $99. HOMEWARES P&H: Postage for small homewares is a flat fee of $10, or $15 for larger homewares.

Delivery is via Australia Post and delivery times vary between 3-7 business days upon receipt of order. Special orders, express orders, and gift cards can be arranged, so please note your preferences when you get to the cart page.

PAYMENT
Payment can be made via paypal, your own credit card, or by direct deposit. Once you select your item for purchase and proceed to check out you can select your method of payment there. 

RETURNS + EXCHANGES
Intention to return must be made within 7 days of receipt of delivery and you then have 30 days to return the product. You may then choose either a refund or exchange to equal value of the original value purchased. (Where the goods are faulty, or product not as described on website, Polka Luka will reimburse you for the items returned plus the postage costs incurred by you during return).

RETURNS ADDRESS
Once returns are approved, you can send item/s (please use original bubble wrap to protect them on their return journey), to the following address:

Polka Luka, 16 Clifford Cres, Melba, ACT, 2615.

EXCHANGES 

We are happy to exchange an item if it is the wrong size, or not what you wanted. Exchange items should be returned within 14 days. Return postage of the initial item is the responsibility of the customer.

We'd love to help so email or call us with your enquiry!
sales@polkaluka.com.au
+61424 757 756

Design & Production
All Polka Luka products are made by hand. Master shapes  are made from clay or plasticine; moulds for all beads, bangles, and rings are then hand cast using this masters. Once we have the moulds, we hand mix the colour-dyes, resin and catalystand hand-pour the resin into the mould. The catalyst causes the resin to harden (cure). Once cured, the piece is then taken out of the mould, then bevelled, sanded, polished, and, for necklaces, strung by hand.

As all our products are handmade, you may therefore see some small individual variation in shape and sometimes colour of the pieces. Designed in Australia and hand made in our small work shop in Bali, Indonesia.

Resin Care
Resin is a strong material, however, can be fragile against hard surfaces, such as concrete, slate, steel, and wood. Please be careful not to knock or drop your Polka Luka piece against these surfaces.

Resin can sometimes appear dry on the surface- you can restore/maintain sheen on a longer term basis by rubbing a few drops of any kind of oil or moisturiser every now and then. If your resin piece becomes dirty (i.e white resin pieces), simply wash with jif/gumption dishwash. 

Homewares Care
In addition to the above advice about resin care, here is how to best care for your homewares piece...

Hand wash homewares with warm water & dish wash (any kind). While our resin homewares will tolerate the dishwasher, for longevity, hand wash is recommended. 

Resin is not heat proof and therefore should not be used in the microwave, dishwasher, or on a hotplate.

Recommended for Cold and warm food service only. If your homewares appear dull, apply any kind of food oil (olive oil etc), and rub with a cloth.

Avoid using sharpened knives on the surface. If the surface becomes scratched, sand lightly with fine sandpaper, wash, then oil.